Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your browser or device (computer, phone, tablet) when you visit a website. They allow the website to recognize your device on your next visit and “remember” your preferences and activities.

Think of cookies as “footprints in the sand”—they let us know you’ve visited before and help us understand your interests, making your digital journey easier and more enjoyable.

2. How We Use Cookies

We use cookies for the following purposes:

Essential Cookies (Required)

• Purpose: Necessary for the website to function properly. They enable core features like secure login, session management, online booking, and reservation systems.
• Examples: Session cookies, security tokens, shopping cart functionality
• Can be disabled: No (website won’t work without these)

Performance and Analytics Cookies

• Purpose: Help us understand how visitors use our website so we can improve it. We use Google Analytics to collect anonymous data about page views, traffic sources, and user behavior.
• Data collected: Pages visited, time spent on site, browser type, device type (all anonymized)
• Can be disabled: Yes

Functionality Cookies

• Purpose: Remember your preferences such as language selection, region settings, or accessibility options so you don’t have to reset them on each visit.
• Can be disabled: Yes (but you’ll need to reset preferences each time)

Advertising and Marketing Cookies

• Purpose: Used by us and our partners (Google Ads, Facebook/Instagram) to show you relevant advertisements about our events, special offers, and promotions based on your interests.
• Partners: Google, Meta (Facebook/Instagram)
• Can be disabled: Yes

3. Third-Party Cookies

When you visit our website, some third-party services may also place cookies on your device:

• Google Services: Google Analytics (traffic analysis), Google Ads (advertising), Google Maps (location features)
• Meta/Facebook: Facebook Pixel for targeted advertising on Facebook and Instagram
• Embedded Content: YouTube videos, social media widgets (Facebook, Instagram, TikTok share buttons)

These third-party cookies are governed by the privacy policies of those companies, not by Kalà Kalà Beach Club. We work with partners who maintain high data security standards.

Partner Privacy Policies:

• Google Privacy Policy
• Meta/Facebook Privacy Policy

4. Managing Your Cookie Preferences

Through Our Website:

When you first visit our website, you’ll see a cookie consent banner. You can:

• Accept All Cookies: For the full website experience with personalized content
• Reject Non-Essential Cookies: Only essential cookies will be used
• Customize: Choose which types of cookies to accept

You can change your preferences anytime by clicking the “Cookie Settings” link in our website footer.

Through Your Browser:

You can also control cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually or all at once
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies (though this may affect website functionality)

How to access cookie settings:

• Chrome: Settings → Privacy and security → Cookies and other site data
• Safari: Preferences → Privacy → Cookies and website data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Edge: Settings → Cookies and site permissions → Cookies and site data

Opt-Out of Advertising:

To opt out of personalized advertising:

• Google Ads Settings
• Facebook Ad Preferences

Important: If you block or delete essential cookies, some features may not work properly (booking system, login, interactive maps).

5. Your Privacy Rights

Under Vietnamese Personal Data Protection Decree 13/2023/NĐ-CP, you have the right to:

• Access: Request information about what data we’ve collected through cookies
• Delete: Request deletion of your data
• Withdraw Consent: Change your cookie preferences at any time
• Object: Opt out of marketing cookies and personalized advertising

To exercise these rights, contact us at contact@kalakalabeachclub.com

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in how we use cookies or tracking technologies
• Updates to legal regulations
• New features or services on our website

When we make changes, we’ll update the “Last Updated” date below and display a notice on our website.

We encourage you to review this policy periodically. Continued use of our website after updates means you accept the changes.

7. Questions About Cookies?

If you have questions about this Cookie Policy or how we use cookies, please contact us:

• Email: contact@kalakalabeachclub.com
• Phone: +84 78 999 5151

For more information about how we protect your privacy, please see our Privacy Policy and Terms & Conditions.